Shipping and Delivery Policy
Effective Date: 21 December 2024
At Waioz Consultancy Services ("we," "our," "us"), we aim to ensure a seamless and efficient delivery process for our products and services. This Shipping and Delivery Policy outlines the terms and conditions related to the shipment and delivery of both physical and digital products.
1. Scope
This policy applies to all orders placed with Waioz Consultancy Services, including:
- Digital products such as software, licenses, and subscriptions.
- Physical products (if applicable) like hardware or promotional materials.
2. Shipping for Physical Products
We are not providing any physical products at a time, we doing only Digital products
3. Delivery for Digital Products
a. Delivery Method
- Digital products, such as software downloads or licenses, will be delivered electronically to the email address provided during the order process.
b. Delivery Timeframe
- Most digital products are delivered instantly or within 5 - 10 business working days after payment confirmation.
- If delivery is delayed, clients will be notified promptly.
c. Access Issues
- Clients experiencing issues accessing their digital products should contact us at support@waioz.com for assistance.
4. Order Confirmation
- An order confirmation email will be sent immediately after an order is placed.
- This email will include order details, estimated shipping/delivery time, and contact information for support.
5. Changes to Orders
- Requests for changes to orders (e.g., shipping address modifications) must be submitted before the order is shipped.
- We cannot guarantee changes once the order is processed for shipment.
6. Lost or Damaged Shipments
- For digital products:
- If you did not receive your digital product, contact us immediately for a re-delivery.
7. Contact Information
For questions, concerns, or assistance with shipping and delivery, please reach out to us at:
Waioz Consultancy Services
Email: support@waioz.com
Phone: 9344939383
Address: 14/1, 3rd Cross Street, P & T Nagar, Madurai, TamilNadu, India - 625017
We reserve the right to modify this Shipping and Delivery Policy at any time. Updates will be posted on our website and will take effect immediately upon posting.
