We'll audit your last 90 days of customer data and show you the 3 flows you're missing.
No deck, no discovery-call theatre. You get a 2-page report: where your revenue leaks, benchmarked against your category, with the three automations ranked by impact.
What we measure
Nine metrics, computed from your order and campaign data, each benchmarked against brands in your category.
Revenue
Repeat purchase rate
% of customers who ordered twice or more - the single number your valuation of retention hangs on.
Revenue
First-to-second-order drop-off
How many first-time buyers never return, and the median days before the trail goes cold.
Revenue
Dormancy & churn risk
Share of your customer base past their category's repurchase window - recoverable vs. lost.
Channels
Channel blindness score
How much of your base is unreachable on email alone, and what WhatsApp/SMS/push would recover.
Channels
Campaign engagement decay
Open and click trends across your last 90 days of sends - is your list warming or fatiguing?
Channels
Discount dependency
% of repeat orders that only happen with a code - margin you're paying for loyalty you could earn.
Automation
Flow coverage
Which of the 6 core lifecycle flows exist today: welcome, post-purchase, winback, abandoned cart, VIP, replenishment.
Automation
Segment coverage
Whether occasion buyers, price-led buyers, and loyalists receive different messages - or the same blast.
Automation
Revenue per recipient
What each contact on your list is actually worth per month - the metric that makes channel ROI comparable.
Day 0
Read-only access
You share a read-only analytics export or viewer access. We never touch settings or customer PII beyond what the metrics need.
Day 1-4
We run the numbers
All nine metrics computed, benchmarked, and ranked. Findings condensed to the three highest-impact fixes.
Day 5
2-page report in your inbox
Page one: your scorecard. Page two: the three fixes, sized in revenue terms. Optional 20-minute walkthrough if you want it.
What this isn't
It's not a sales pitch wearing an audit costume. If your retention setup is already solid, the report will say so. If Storees isn't the right fix, we'll tell you what is.